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Giving It The Old College Try: Jell-O Attempts to Save a Brand

9/16/2014

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PictureThanks to the "TaxProf" Blog for this Pic.
Jell-O, it’s the fun way to enjoy an after-school snack. With Bill Cosby sporting a bow-tie and tuxedo graced by similarly-dressed kids stuffing their faces with gelatin molds in the shapes of dinosaurs and giant lips, how could you resist buying a box or two on your next trip down the aisle at Wal-Mart? After all, it’s the snack that’s so easy to make “a Child Can Prepare it.” Jiggling fruit gel molded into funny shapes. Good, clean family fun, right? At least, that’s the image that Jell-O enjoyed for the first 100 years of its existence. As many who enjoy a good party now and then can tell you, the demographic for Jell-O has shifted ever so slightly from housewives and dessert-loving kids to college students, ravers, and club hoppers. Ergo, people who enjoy preparing a libations in the form of gelatinous molds.

With such a shift you would think that Jell-O may have noticed, and may have seized on the opportunity to correct a trend that promises to potentially take the Jell-O trademark into the abyss of genericide (I know, I use that term a lot, but the ominous nature of the topic deserves repeating). Instead, it looks like they are doubling down on a co-branding initiative with various universities across the U.S. to promote Jell-O molding kits that include university molds. As a well-known trademark attorney has remarked, there appears to be some double-speak about Jell-O’s true demographic here, or at least the real reason behind this initiative. After all, we know what most food items bearing university insignia (or any type of sports insignia) go hand-in-hand with one of America’s favorite pre-game past times: tailgating. And what does Jell-O and tailgating have in common? If you said most-creative mold making contests, you are wrong. 


Jell-O shots, of course, are the new and trendy way to enjoy a libation. Indeed, Google defines Jell-O Shot as “an alcoholic beverage consisting of liquor incorporated into sweetened gelatin dessert and chilled in a small container”. So the brand that used to be all about fun dessert designs with more recipes than pinterest is linked with some less than noble craze? There’s no harm in having a product that appeals to multiple demographics. But what if you are trying to rehabilitate a broken brand image? Let’s say your brand has devolved from its highest perch as the number one product in a particular category (in Jell-O’s case, it’s the dessert category) to a low point. For Jell-O, one could say that the low-point is the perception that it is the thing for those with bad teeth or digestive issues to eat. That combined with the fact that there are so many other snack options out there. Who wants to be known as the dessert that people reach for when they are down in the dumps?

With such a dramatic change of brand perception, marketing your product to college students and dyed-in-the-wool alumni looking for a fun snack (at least that’s the ostensible market), there doesn’t appear to be much to lose. Or maybe Jell-O isn’t losing that much in pursuing co-branding opportunities where the demographic enjoys mixing libations with the jiggly gelatinous dessert. After all, one of Jell-O’s taglines appears to be “Every cup is a one-way ticket to Funtown.” If a consumer equates the Jell-O brand with fun and parties (which abounds wherever there are little cups filled with colorful gelatin with liquor), isn’t this a positive association? The fact that consumers of the product may see the brand used in a particular context that is less than moral doesn’t diminish the goodwill associated with the trademark. It may expand the sources from which that goodwill comes (many customer groups across different age brackets and interests is a good thing, after all), but as long as it doesn’t cloud the ability of a trademark to indicate a source and doesn’t dilute the strength of the brand, then expanding the reaches of the product isn’t a bad idea.

In this case Jell-O, by cutting co-branding deals with universities and (perhaps) professional sports teams, stands to align itself with the pastime of “Jell-O Shots”. If the shots that people are doing are really made from Jell-O, then there is no danger of genericide. And who knows? Maybe someday consumers will be so conscious of the Jell-O brand that the company can cease having to plaster “Brand” on the packaging as a means for telling consumers that Jell-O is in fact a trademark.

We’ll give them an A for the good-old college try. Only time will tell, however, if the Jell-O brand truly profits from this renewed effort to generate goodwill and put the jiggle back in Jell-O.

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    What is generic?

    A generic trademark or brand  is a mark that has become synonymous with the name of a product or service, usually without the trademark owners' intent. As a trademark owner, you want to avoid allowing your brand to become generic. Avoid it like the black plague.

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